Terms of Service
1. Terms for Users/Clients
- Quotations are estimates and may change based on final requirements.
- Services are delivered as per the agreed scope, timeline, and payment terms.
- Support and maintenance are provided as per the selected plan.
- At least 25% advance to be paid. Max can be 50% of the total bill once the quote is confirmed.
- Once the MVP is submitted we only accept minor changes, not major ones.
- If any extra page or screen is requested upon the quotation generated, we will be charging per page (Extra Pages).
- Disputes are resolved under the jurisdiction of our registered location.
2. Terms for Investors
- Investments are subject to due diligence, risk assessment, and regulatory compliance.
- Returns, reporting, and disclosures are managed transparently.
- Investor relations are governed by signed agreements and applicable laws.
3. Terms for Partners
- Partnerships are governed by mutual agreements outlining roles, responsibilities, and deliverables.
- Confidentiality and non-disclosure terms apply to all shared information.
- Disputes are resolved through negotiation or legal channels as specified in agreements.
4. Terms for Students/Interns
- Internship offers are subject to eligibility and program requirements.
- Interns must comply with company policies and confidentiality agreements.
- Completion certificates and recommendations are provided based on performance.
- Payment/Stipend will depend on the project type and the work carried by the intern.
5. Terms for Employees
- Employment is governed by signed contracts, company policies, and labor laws.
- Employees must adhere to code of conduct, confidentiality, and performance standards.
- Termination, benefits, and grievance procedures are outlined in HR policies.
Payments & Refunds
- If the advance is paid, only 1 whole day will be available to cancel the project. If cancelled within 1 day, all the advance paid will be refunded.
- If the project is started and you cancel it, only 25% of the advance will be returned.
- If the front end is completed and you cancel the project, no amount will be refunded.
- If the project is near to its completion (85% complete) and you cancel it, you will have to pay a fine of 10% of the total bill as an extra with 50% advance.
- If the project is cancelled and no NDA, etc. has been signed, then the project, code, etc. belongs to MASRIQ NextTech Solutions.
General Terms
- By using our services, investing, partnering, or joining as an intern/employee, you agree to these terms.
- For questions, contact info@masriq.tech.
For full details, please contact us at info@masriq.tech.